Claims Admin- Auto Insurance

Remote

Part Time

Insurance Claims

Entry Level

Do you live in Arkansas or Utah and are looking for remote work? Then this job is for you! We are looking for a part time, FULLY REMOTE claims admin staff member to join our team. This role does have room for growth into a full time position. Under general supervision, provides effective, efficient, and accurate assistance to the claims manager.

Must be available to work 8am - 5pm Mountain time.

RESPONSIBILITIES:

Sending out letters for coverage files and addressing any questions that insureds, claimants, or attorneys may have
Take recorded statements from our insured, claimant and witnesses to gather pertinent information as needed by management
Send notifications to underwriting when additional info is found
Setting up/assigning new claims
Meet expectations for attendance and punctuality
Assisting on litigated files, including paying invoices, follow up calls with attorneys, noting incoming mail, alerting adjuster when something warrants attention, etc
Assisting with subro files, including follow up with attorneys, vendor’s invoices, noting & updating files, etc
Assisting with salvage (IAA) invoices
Responding to closed mail
Transferring files as needed: entering transfer notes, updating adjuster codes, general transfer review
Closed file reviews: ensuring adjusters have entered everything to close a file properly, including closing note, all info entered, letters sent, fault codes correct, etc
Reports: run weekly production, ADI FIST, and EOM reports
Assume other responsibilities as directed by management

QUALIFICATIONS

Must live in Arkansas or Utah.
Must be bilingual, English/Spanish.
Familiarity with adjusting auto claims a plus!
Capability to train and perform the job remotely & meet our work from home requirements
Strong analytical and problem-solving skills with the ability to assess complex information.
Excellent written and verbal communication skills.
Proficiency in using claims management software and other relevant tools.
Ability to handle sensitive and confidential information with discretion.
Detail-oriented with strong organizational skills and the ability to manage multiple tasks effectively.

BENEFITS

401(k) with 3% Safe Harbor Contribution (waiting period applies)
5 days Annual Sick Time
7 Paid Holidays
Fully Remote

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